Stanford Health Care
The Patient Account Representative I is an entry-level role responsible for the timely and accurate processing of insurance balance patient claims and resolving unpaid, underpaid, denied, or unresolved patient accounts. The position involves responding to payer requests, managing work queues in Epic, performing claims editing and submission, and handling basic follow-ups on denials and underpayments. This role supports the business office's primary goal of resolving patient financial service issues through routine duties and clear communication.
Headquarters
Palo Alto, California, United States
Company Size
10001+ employees
Founded
1885
Stanford Health Care is an academic, nonprofit medical center in Palo Alto that delivers the highest levels of care and compassion as part of Stanford Medicine. SHC treats a broad range of conditions—from cancer, heart disease, and brain disorders to primary care—offering specialty clinics, surgical services, and access to clinical trials. Known for multidisciplinary expertise and advanced, technology‑driven treatments, it operates Stanford Hospital and a network of outpatient centers across the Bay Area. Patients and referring providers choose SHC for complex, high‑acuity care informed by leading research and medical education.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stanford Health Care.
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