Patient Account Representative I - Financial Counseling
Halifax Health(2 months ago)
About this role
A Patient Account Representative I in Financial Counseling works with patients and guarantors to resolve outstanding account balances, assess payment options, and determine eligibility for financial assistance or charity programs. The role reviews insurance coverage, estimates charges, processes payments, updates billing systems, and documents patient communications.
Required Skills
- Patient Communication
- Financial Counseling
- Insurance Verification
- Billing Systems
- Payment Processing
- Charity Evaluation
- HIPAA Compliance
- Documentation
- EMR Systems
- Customer Service
Qualifications
- High School Diploma or Equivalent
- Associate Degree (Preferred)
- Bachelor's Degree (Preferred)
About Halifax Health
halifaxhealth.orgAt Halifax Health, we have board certified physicians who provide compassionate care in a loving environment.
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