Patient Account Representative, Lead

Charlie Health Behavioral Health Operations(14 days ago)

HybridFull TimeMedior$44,000 - $60,000Accounts Receivable

About this role

Charlie Health is a mission-driven behavioral health company expanding access to virtual, personalized care. This role supports the organization by focusing on insurance claim denials and payer-level issues to help maintain healthy accounts receivable and improve revenue cycle outcomes.

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Required Skills

Claims Appeals
Accounts Receivable
Denial Management
Payer Relations
Clinical Documentation
HIPAA
EMR
Google Suite
Salesforce
Time Management

+2 more

About Charlie Health Behavioral Health Operations

charliehealth.com

Charlie Health is a telehealth mental health provider that delivers virtual intensive outpatient programs (IOP) and outpatient care for adolescents and young adults. They combine evidence-based individual and group therapy, family coaching, care navigation, and medication management to treat conditions like anxiety, depression, eating disorders, and substance use. Services are delivered by licensed clinicians via remote care designed to keep young people engaged at home and in school. Charlie Health also partners with schools, payers, and employers to expand access to youth-focused behavioral health.