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Patient Account Representative at Guidehouse - ApplyBlast

Patient Account Representative

Guidehouse

2 months ago

3.2 on Glassdoor

Birmingham, Alabama, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The role is a full‑time, on‑site position in Birmingham, AL, responsible for handling mail, processing patient billing requests, and serving as a primary point of contact for patients regarding account questions and payment options. The representative will research and resolve account issues, assist with collections, and provide courteous, confidential customer service in a fast‑paced hospital environment.

Responsibilities

Process and distribute mail and scan documents for internal departments
Serve as primary point of contact for patient billing inquiries and resolve account issues
Assist with collection activities and support payment arrangements

Skills

About Guidehouse

guidehouse.com

Headquarters

Mclean, Virginia, United States

Company Size

10001+ employees

Founded

2018

View Profile

Guidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.