Patient Accounts Representative - Patient Financial Services - Full Time Days (7:00AM to 3:30PM) (Non-Union, Non-Exempt)

Events/University Recruiting (3 months ago)

OnsiteFull TimeMedior$42,000 - $48,740Customer Service

About this role

The Patient Account Representative at USC Arcadia Hospital is responsible for timely resolution of outstanding patient and third-party accounts, including refunds. The role involves account analysis, telephone and written correspondence, arranging payments, and recommending write-offs or agency referrals under the direction of the department manager.

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Required Skills

Account Resolution
Claim Submission
Collections
Patient Communication
Insurance Verification
Refund Processing
Data Entry
Payment Negotiation
Charity Screening
Electronic Billing

Qualifications

Certified Patient Account Technician

About Events/University Recruiting

usc.edu

The University of Southern California (USC) is a private research university in Los Angeles, founded in 1880. It offers a wide range of undergraduate, graduate, and professional programs across schools such as engineering, business, cinematic arts, medicine, and law, and is known for interdisciplinary research and substantial industry partnerships. USC emphasizes innovation, entrepreneurship, and public service, with large research expenditures, extensive clinical and cultural facilities, and global engagement. Its large alumni network and Los Angeles location provide strong connections to entertainment, technology, and healthcare sectors.

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