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Patient Advocate at StoneCrest Center - ApplyBlast

Patient Advocate

StoneCrest Center

4 months ago

Germantown, TN, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Support patient rights efforts by educating patients and families, guiding complaint and grievance processes, and reporting unresolved threats to patient safety. Collaborate with staff and risk departments to develop resolutions and identify process deficiencies impacting patient care.

Responsibilities

Facilitate patient and family grievance processes from intake to resolution
Identify process deficiencies threatening patient rights or safety
Collaborate with risk departments to resolve patient concerns timely
Maintain accurate complaint and grievance logs
Educate staff on patient safety and advocacy during orientation

Skills

Qualifications

High school diploma or equivalentAssociate or Bachelor's degree in a clinical field (Preferred)CPR certificationDe-escalation and restraint certification