Patient Appointment Coordinator

The Patient Appointment Coordinator at UChicago Medicine's Burr Ridge Access Center is responsible for obtaining, verifying, and inputting patient demographic and insurance information, scheduling appointments, and triaging calls. This role focuses on delivering an ideal patient experience by resolving inquiries, documenting messages electronically, and ensuring performance targets are met. The position requires strong interpersonal and customer service skills, along with proficiency in medical terminology and scheduling systems.