Patient Appointment Scheduler- remote work option available
Carilion Clinic(1 month ago)
About this role
The Call Center Scheduling Specialist is an initial patient contact for appointment and referral interactions within a multi-specialty, multi-location clinical department at Carilion Clinic. The role is based in a patient-facing call center environment (2301 Brambleton Ave SW - Roanoke) with a remote work option and supports multi-channel patient communication and scheduling operations.
Required Skills
- Appointment Scheduling
- Referral Management
- EHR
- Patient Communication
- Insurance Verification
- Multitasking
- Call Handling
- Pre-Registration
- Data Entry
- Triage Coordination
Qualifications
- High School Diploma
- Bachelor's Degree
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