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Patient Billing Representative at Ochsner Health - ApplyBlast

Patient Billing Representative

Ochsner Health

3 months ago

3.7 on Glassdoor

New Orleans, Louisiana, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The role handles patient billing inquiries for the health system, providing customer service and collecting past‑due balances. The representative communicates with patients via phone, email, fax, mail, or in person to resolve account issues and ensure high levels of patient satisfaction.

Responsibilities

Respond to patient billing inquiries via phone, email, and mail
Collect past‑due balances and negotiate payment options
Maintain accurate account records and resolve discrepancies
Serve as liaison between patients, providers, and departments
Provide high‑quality customer service to ensure patient satisfaction

Skills

Qualifications

Bachelor's degree

About Ochsner Health

ochsner.org

Headquarters

New Orleans, Louisiana, United States

Company Size

10001+ employees

Founded

1942

View Profile

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.