John Muir Health

Patient Call Representative - PN Patient Access and Revenue Cycle Administration - Full Time - 8 Hour - Days

John Muir Health(1 month ago)

Walnut Creek, CAOnsiteFull TimeJunior$51,980 - $70,180Patient Services
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About this role

A Patient Call Representative is a front-line patient access role based in a hospital call center, serving as the primary telephone liaison between patients and clinical services. The position supports administrative processes and contributes to the efficient operation of the patient services team.

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Required Skills

  • Communication
  • Empathy
  • Scheduling
  • Registration
  • Insurance Knowledge
  • HIPAA
  • Typing
  • Medical Terminology
  • Multitasking
  • Patient Navigation

Qualifications

  • High School Diploma
  • Epic Proficiency
  • HIPAA Training
John Muir Health

About John Muir Health

johnmuirhealth.com

John Muir Health is an integrated system of doctors, hospitals and other services providing the highest quality patient care every day through the contributions of our physicians, employees and volunteers.

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