Patient Call Representative - PN Patient Access and Revenue Cycle Admin - Per Diem - 8 Hour - Days
John Muir Health(2 months ago)
About this role
A Patient Call Representative at a hospital performs incoming and outgoing patient phone communications to schedule appointments and complete full registrations. The role handles scheduling, insurance, and registration inquiries and coordinates with hospital systems and patient navigation programs. It supports patient access by maintaining professional, empathetic communication with a diverse patient population.
Required Skills
- Communication
- Empathy
- Customer Service
- Scheduling
- Registration
- Insurance Knowledge
- HIPAA
- Typing
- Medical Terminology
- Patient Navigation
Qualifications
- High School Diploma
- Epic Proficiency
- HIPAA Training
About John Muir Health
johnmuirhealth.comJohn Muir Health is an integrated system of doctors, hospitals and other services providing the highest quality patient care every day through the contributions of our physicians, employees and volunteers.
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