John Muir Health

Patient Call Representative - PN Patient Access and Revenue Cycle Admin - Full Time - 8 Hour - Days

John Muir Health(3 days ago)

Walnut Creek, CAOnsiteFull TimeTrainee$54,060 - $73,000Customer Service
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About this role

The patient call representative handles incoming and outgoing calls with patients to schedule appointments, complete registrations, and address inquiries related to scheduling, insurance, or registration. The role requires excellent communication skills, empathy, and multitasking ability.

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Required Skills

  • Customer Service
  • Communication Skills
  • Medical Terminology
  • HIPAA
  • Typing
  • Empathy
  • Patient Navigation
  • Telephone Skills
  • Medical Knowledge
  • Interpersonal Skills
John Muir Health

About John Muir Health

johnmuirhealth.com

John Muir Health is an integrated system of doctors, hospitals and other services providing the highest quality patient care every day through the contributions of our physicians, employees and volunteers.

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