John Muir Health

Patient Call Representative - PN Patient Access and Revenue Cycle Admin - Part Time - 8 Hour - Days

John Muir Health(1 day ago)

Walnut Creek, CAOnsitePart TimeTrainee$2,599 - $3,509Healthcare Customer Service
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About this role

The patient call representative handles incoming and outgoing calls with patients for scheduling appointments, registration, and addressing inquiries related to scheduling, insurance, or registration. The role involves effective communication, empathy, and managing multiple tasks in a healthcare setting.

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Required Skills

  • Communication
  • Empathy
  • Medical Terminology
  • HIPAA Compliance
  • Customer Service
  • Typing Skills
  • Patient Navigation
  • Telephone Etiquette
  • Relationship Management
  • Medical Knowledge
John Muir Health

About John Muir Health

johnmuirhealth.com

John Muir Health is an integrated system of doctors, hospitals and other services providing the highest quality patient care every day through the contributions of our physicians, employees and volunteers.

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