Patient Call Representative - Primary Care-Pleasanton - Full Time - 8 Hour - Days
John Muir Health(19 days ago)
About this role
A Patient Call Representative at a healthcare facility handles inbound and outbound patient calls to schedule appointments, complete registrations, and answer basic insurance or scheduling inquiries. The role supports patient access operations and ensures accurate capture of patient information while maintaining professional patient interactions.
Required Skills
- Communication
- Empathy
- Multitasking
- Scheduling
- Registration
- Insurance
- HIPAA
- Typing
- Customer Service
- Medical Terminology
+2 more
Qualifications
- High School Diploma or Equivalent
- Epic Proficiency (required within 90 days)
- HIPAA Training
About John Muir Health
johnmuirhealth.comJohn Muir Health is an integrated system of doctors, hospitals and other services providing the highest quality patient care every day through the contributions of our physicians, employees and volunteers.
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