Patient Care Assistant
One Medical(28 days ago)
About this role
The Patient Care Assistant (Health Navigator) at One Medical is a member of a primary care team focused on supporting a senior (65+) patient panel by building trusting, empathetic relationships and improving access to care. The role emphasizes patient advocacy and enhancing the in-office experience while supporting preventive, chronic, and acute care needs. It involves close collaboration with providers and the care team to help patients navigate the healthcare system and achieve better outcomes.
Required Skills
- Patient Rooming
- Vitals
- POC Testing
- Screening Assessments
- Appointment Scheduling
- Referral Coordination
- Care Collaboration
- Phone Triage
- Front Desk
- Patient Education
+5 more
About One Medical
onemedical.comOne Medical is a membership-based primary care provider that combines in-person clinics, virtual care, and technology to streamline the patient experience. It delivers preventive care, chronic disease management, same- and next-day appointments, lab services, and mental health support, while accepting most insurance plans and offering a paid membership for enhanced access. The company partners with employers and health plans to provide primary care programs and uses a mobile app and telehealth to coordinate care. Acquired by Amazon in 2023, One Medical emphasizes convenience, high-quality clinicians, and integrated digital tools to simplify healthcare.
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