Patient Care Coordinator
Benchmark Physical Therapy(1 day ago)
About this role
The Patient Care Coordinator (PCC-I) is an entry-level front-desk role at a physical therapy clinic responsible for supporting patient intake and daily clinic operations. The position focuses on creating an inviting patient experience, supporting clinic growth, and collaborating with clinic leadership to ensure efficient administrative processes. It is a full-time role based in Crossville, TN within the Upstream Rehabilitation/BenchMark Physical Therapy network.
Required Skills
- Customer Service
- Scheduling
- Insurance Verification
- Cash Handling
- Multitasking
- Organization
- Communication
- Reception
Qualifications
- High School Diploma or Equivalent
About Benchmark Physical Therapy
benchmarkpt.comBenchMark Physical Therapy is a network of outpatient physical therapy and rehabilitation clinics that help patients relieve pain, recover from injury or surgery, and improve overall function and health. They deliver evidence-based, personalized treatment plans led by licensed physical therapists across local clinics, with online scheduling to make care convenient. Services focus on orthopedic and sports rehab, post‑surgical recovery, return‑to‑work/sport programs, and preventative conditioning. BenchMark works with referring providers and insurers to coordinate care and support patients’ return to daily activities.
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