Patient Care Coordinator
Highbar Physical Therapy(10 days ago)
About this role
The Patient Care Coordinator at Highbar Physical Therapy is the front‑line member of the clinical team who creates excellent patient experiences and ensures administrative efficiency in the clinic. The role greets patients and visitors, manages appointment scheduling and cancellations, collects co‑payments, and communicates insurance and authorization details to patients. The PCC also relieves clinical staff of clerical duties and supports day‑to‑day clinic operations.
Required Skills
- Patient Greeting
- Scheduling
- Insurance Verification
- Co‑Pay Collection
- Authorization Management
- Phone Handling
- Medical Records
- Billing Collections
- Customer Service
- Reporting
Qualifications
- High School Diploma or GED
- Associate Degree Preferred
About Highbar Physical Therapy
highbarhealth.comHighbar Physical Therapy is a regional physical therapy provider delivering personalized, evidence‑based care across Rhode Island and Massachusetts. Their licensed clinicians design individualized treatment plans to help people recover from injury or surgery, reduce pain, and improve movement, strength, and function. Highbar operates multiple local clinics to make expert care accessible and emphasizes patient‑centered service and measurable outcomes.
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