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Patient Care Representative at Gladstone Institutes - ApplyBlast

Patient Care Representative

Gladstone Institutes

2 months ago

4.4 on Glassdoor

Bethesda, Maryland, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Gladstone Psychiatry and Wellness is seeking a Patient Care Representative to manage front desk operations, greet patients, verify insurance, collect payments, and coordinate appointments in a fast‑paced mental health practice. The role involves interacting with patients in person, by phone, and email, maintaining records in the EMR, and collaborating with clinicians and revenue departments.

Responsibilities

Greet patients and verify insurance and demographic information
Collect co‑pay and self‑pay balances and update patient billing records
Schedule follow‑up appointments, send reminders, and manage front desk operations