Patient Care Specialist

The Patient Care Specialist provides day-to-day customer service and support to patients with complex and chronic conditions, handling inbound and outbound calls, prescription refill reminders, and patient enrollment. This role acts as a liaison between the company, patients, insurance providers, and healthcare professionals to ensure seamless care coordination and excellent service. The specialist is responsible for documenting patient interactions, facilitating consultations, and maintaining accurate records within the patient care department.