Patient Concierge, Gastroenterology

The Patient Concierge at St. Luke's serves as a passionate patient advocate, creating exceptional experiences by managing practice-based administrative support and fostering a patient-centric culture. Responsibilities include handling patient check-ins, scheduling, eligibility verification, and facilitating connections between clinical triage and care teams. This role requires excellent communication skills, compliance focus, and the ability to manage various clerical and operational tasks efficiently.