Patient Concierge - Neurosurgery

The Patient Concierge at St. Luke's serves as a passionate patient advocate who creates exceptional experiences by facilitating administrative and patient support services within a healthcare practice. Responsibilities include managing patient check-ins, eligibility verification, scheduling, and providing hands-on support for kiosk processes while maintaining practice cleanliness and handling cash management. This role requires a compassionate, service-oriented mindset to address patient inquiries and support clinical team members effectively.