Patient Consultation Booking Specialist (Registered Nurse OR Similar Degree, US Digital Health Co.)
Consult Silicon Valley
About this role
A Patient Consultation Booking Specialist at a US digital health company in Cebu, Philippines, facilitates patient inquiries, guides clients through booking procedures, and ensures quality customer service. The role involves empathetic communication, accurate documentation, and follow-up to support patient satisfaction and successful appointment scheduling.
Skills
About Consult Silicon Valley
csvnow.comCSV Now (Consult Silicon Valley) is a Silicon Valley–based outsourcing partner that helps small and medium-sized companies scale customer support and back-office operations at roughly half the cost. They offer customizable, agile teams across customer support, technical support, virtual assistants, data labeling, accounting/bookkeeping, and medical billing. CSV Now emphasizes enterprise-grade security and compliance (PCI, HIPAA, ISO 27001) and lists clients such as Netflix, Mixpanel, and Fivetran. Companies work with them for vetted talent, flexible engagement models, and scalable support operations.
About Consult Silicon Valley
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$50k – $67k
per year