Patient Engagement Coordinator

Montu(1 month ago)

HybridFull TimeJunior$29,500 - $29,500Alternaleaf UK

About this role

The Patient Engagement Coordinator at Montu is responsible for guiding patients through healthcare processes, onboarding new patients, and providing support to enhance their experience. This role involves addressing patient queries, following up on outcomes, coordinating appointments, and maintaining electronic health records, all while ensuring compliance with regulatory standards. The Coordinator also collaborates with clinical and tech support teams to optimize patient care and feedback collection. A background in a high-volume contact center and excellent communication skills are essential for success in this role.

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Required Skills

Onboarding Patients
Patient Outreach
Follow Up
Technical Support
Appointment Coordination
Patient Guidance
Query Assistance
Electronic Health Records
Data Collection
Regulatory Compliance

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About Montu

www.montu.uk

Montu is a modern lifestyle brand that focuses on providing users with high-quality, stylish, and functional products designed to enhance everyday living. The company emphasizes innovation and sustainability, ensuring that their offerings are both practical and environmentally friendly. Their diverse range of products caters to a variety of needs, appealing to a broad audience. Montu is dedicated to delivering exceptional customer experiences through thoughtful design and superior craftsmanship.