University Medical Center Mainz

Patient Experience Advisor

University Medical Center Mainz(2 months ago)

OnsiteFull TimeJunior$43,646 - $59,383 (estimated)Healthcare
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About this role

A Patient Experience Advisor at UMC Health System plays a vital role in enhancing patient care by collaborating with the Patient Experience Manager and Chief Experience Officer. This position focuses on improving communication and customer satisfaction, utilizing patient feedback to inform service initiatives and training across the organization.

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Required Skills

  • Customer Service
  • Patient Advocacy
  • Communication Skills
  • Process Improvement
  • Training Development

Qualifications

  • High School Diploma
  • GED

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