Patient Experience Associate/Care Coordinator

The Patient Experience Associate/Care Coordinator serves as the first point of contact for patients, managing front desk operations and care coordination within Sage Health medical centers. This dual-role position involves greeting patients, handling check-ins via EHR, collecting co-payments, and triaging phone calls while also processing referrals, verifying insurance, and scheduling appointments. The role requires flexibility to cover multiple centers within the market and a strong commitment to delivering exceptional, patient-centered care.