Patient Experience Coordinator

Alumni Network Job Board(1 month ago)

OnsiteFull TimeJunior$33,139 - $45,769 (estimated)Patient Experience

About this role

The Patient Experience Coordinator at The Ohio State University Wexner Medical Center supports patients and families throughout the care continuum to promote a positive experience. The role serves as a key point of contact for addressing concerns and grievances, helping facilitate resolution and improving communication across the health system. The position is based at Doan Hall and is a regular, full-time first-shift role.

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Required Skills

Patient Rounding
Service Recovery
Conflict Resolution
Mediation
Patient Advocacy
Coaching
Patient Training
Grievance Handling
Customer Service
Data Entry

+5 more

Qualifications

Bachelor’s Degree

About Alumni Network Job Board

osu.edu

The Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.

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