Patient Experience Coordinator
St. Luke's Hospital(1 month ago)
About this role
The Patient Experience Coordinator at Saint Luke's Physicians Group will design and implement a patient experience program for the physician group from the ground up. The role centers on using data to inform decisions and partnering with patients, providers, clinic staff, and leadership to improve satisfaction and standardize the patient journey.
Required Skills
- Customer Service
- Communication
- Data Analysis
- Coaching
- Project Management
- Process Improvement
- Change Management
- Stakeholder Engagement
- Policy Development
- Risk Management
Qualifications
- Bachelor's Degree
About St. Luke's Hospital
stlukes-stl.comSt. Luke's Hospital in St. Louis, MO, offers a wide range of healthcare services, from specialized cancer care to nationally recognized heart and vascular treatments. With a commitment to compassionate, personalized care, St. Luke's provides comprehensive services, including primary care, orthopedics, women's health, and more. Serving the St. Louis region, the hospital ensures convenient access to quality healthcare with multiple locations and expert providers.
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