Patient Experience Expert I

CAN Community Health is seeking a Patient Experience Expert I to serve as the welcoming first point of contact for patients impacted by HIV, Hepatitis C, STIs, and other infectious diseases. This role ensures timely, respectful, and coordinated access to care through accurate patient registration, scheduling, and communication. The position involves managing front desk operations, verifying insurance eligibility, and handling patient billing inquiries in a supportive, mission-driven environment.