Southeastern Regional Medical Center

Patient Experience Greeter

Southeastern Regional Medical Center(2 days ago)

RemoteFull TimeJunior$50,219 - $67,934 (estimated)Customer Service
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About this role

The Patient Experience Greeter at City of Hope is responsible for answering inbound calls with a warm, patient-focused approach, providing accurate information, and directing callers to the appropriate departments or sites. The role emphasizes creating a positive first impression and supporting patient empowerment through excellent customer service.

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Required Skills

  • Customer Service
  • Communication
  • Telephone Skills
  • CRM
  • EHR
  • Organization
  • Attention to Detail
  • Interpersonal Skills
  • Microsoft Office
  • Compassionate Listening

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