Medical University of South Carolina (MUSC)
The Patient Experience Liaison works with patients and their families to address concerns and special needs during their hospital treatment, acting as an intermediary between the healthcare team and patients to facilitate a positive experience. This role involves conducting targeted rounding, establishing rapport with patients, and communicating findings to the appropriate staff to optimize care plans and reduce length of stay. The position requires resolving service delays, triaging issues to management, and conducting post-discharge follow-ups to ensure customer satisfaction.
Headquarters
Charleston, South Carolina, United States
Company Size
5001-10000 employees
Founded
1824
The Medical University of South Carolina (MUSC) is a state-supported academic medical center in Charleston, SC, that provides education, research, and clinical care across its colleges of Medicine, Nursing, Pharmacy, Dental Medicine, Graduate Studies, and Health Professions. MUSC operates hospitals, outpatient clinics, and telehealth services, delivering specialty and primary care throughout South Carolina. The university advances biomedical research and innovation, translating discoveries into new treatments and population-health programs. MUSC is committed to training health professionals, interprofessional collaboration, and improving access to care and community health across the state.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Medical University of South Carolina (MUSC) didn’t post a salary, so this is our estimate from similar listings.