Patient Experience Manager (Dental)

Dental365(10 days ago)

United States, New Hyde Park, NYOnsiteFull TimeSenior$85,000 - $115,000Patient Experience / Operations

About this role

Dental365 is seeking a Patient Experience Manager to lead the delivery of exceptional patient experiences across multiple dental locations. The role focuses on improving patient interactions through training, analytics, and audit programs, aiming to enhance satisfaction, loyalty, and reputation.

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Required Skills

Customer Service
Training
Analytics
Hospitality
Communication
Coaching
Patient Experience
Audit
Call Center
Performance Management

About Dental365

godental365.com

Dental365 is a national dental care network with more than 100 locations that helps patients find a nearby dentist. They provide comprehensive dental services—starting with exams and cleanings—and promote routine and preventive care. The website emphasizes convenience with a location search and online appointment scheduling. Dental365 positions itself as an accessible, local option for everyday dental needs.

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