Patient Experience Representative - Front Desk

The Patient Experience Representative - Front Desk at Panorama Eyecare plays a pivotal role in delivering exceptional eyecare by greeting patients, managing appointments, and ensuring efficient check-in and check-out processes. This collaborative position requires maintaining accurate patient records, handling insurance verification, and providing top-tier customer service to support the clinic's mission. The role involves facilitating smooth patient flow, collecting payments, and assisting patients with various needs to ensure a positive experience.