AVP•SEES Group
The Patient Experience Specialist I is responsible for welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs at an eye clinic. This role focuses on creating positive patient experiences through empathy, strong communication, and accurate administrative support. The position involves verifying patient records, scheduling appointments, processing payments, and maintaining a professional and supportive environment for patients and staff.
AVP•SEES Group is a physician-first ophthalmology and optometry network serving communities across Virginia, Tennessee, and Alabama. The network brings together over 100 physicians and optometrists across 70+ locations, offering a wide range of eye care services including cataracts, glaucoma, LASIK, retina, and more. AVP•SEES partners with established local practices to provide operational, technological, and strategic support while preserving clinical independence and local identity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for AVP•SEES Group.
16% below the average for this role