Patient Experience Specialist

The University of Kansas Health System

2 months ago

Liberty, MO

Onsite

Full Time

Medior

0 applicants

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About this role

The Patient Experience Specialist at Liberty Hospital promotes a patient-centered culture by serving as a primary liaison between patients, families, and the health system. The role focuses on addressing patient concerns and grievances and coordinating with clinical and administrative stakeholders to ensure appropriate responses and regulatory compliance. This position works closely with Risk Management and other departments to support quality of care and patient rights.

Skills

Qualifications

Bachelor's Degree in Nursing, Healthcare Administration, Social Work or Related FieldMaster's Degree in Nursing, Healthcare Administration, Social Work or Related Field (Preferred)Licensed Registered Nurse (LRN)Licensed Masters Social Worker (LMSW)

About The University of Kansas Health System

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

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