Patient Experience Specialist

Clinical Careers Page(1 month ago)

Liberty, MOOnsiteFull TimeMedior$59,881 - $81,663 (estimated)Patient Experience

About this role

The Patient Experience Specialist at Liberty Hospital promotes a patient-centered culture by serving as a primary liaison between patients, families, and the health system. The role focuses on addressing patient concerns and grievances and coordinating with clinical and administrative stakeholders to ensure appropriate responses and regulatory compliance. This position works closely with Risk Management and other departments to support quality of care and patient rights.

View Original Listing

Required Skills

Critical Thinking
Problem Solving
Communication
Clinical Assessment
Patient Advocacy
Investigation
Risk Management
Medical Terminology
Documentation
De-escalation

+1 more

Qualifications

Bachelor's Degree in Nursing, Healthcare Administration, Social Work or Related Field
Master's Degree in Nursing, Healthcare Administration, Social Work or Related Field (Preferred)
Licensed Registered Nurse (LRN)
Licensed Masters Social Worker (LMSW)

About Clinical Careers Page

kansashealthsystem.com

The University of Kansas Health System is a nonprofit academic medical center headquartered in Kansas City, Kansas, providing comprehensive inpatient and outpatient care across Kansas and the Midwest. It delivers advanced specialty services — including an NCI‑designated cancer center, Level I trauma care, transplantation, cardiology, neurosurgery, orthopedics and comprehensive stroke care — supported by research and training through its affiliation with the University of Kansas Medical Center. The system emphasizes complex, referral‑level care and innovation, holds Joint Commission accreditation and Magnet nursing recognition, and operates multiple locations and patient access options across the region.

View more jobs at Clinical Careers Page →