Hospitality Health ER
Hospitality Health ER is seeking a compassionate Patient Experience Technician to ensure every patient feels comfortable, respected, and cared for in a freestanding emergency room setting. The role focuses on delivering exceptional hospitality and customer service by assisting with patient flow, de-escalating complaints, and providing holistic support. This position requires strong communication skills and the ability to work autonomously within a dynamic, patient-focused team.
Hospitality Health ER (HHER) is a full-service, 24/7 emergency room provider with locations in Tyler, Longview, and Galveston, Texas. Staffed by ER board-certified emergency physicians, they offer a comprehensive range of emergency medical services including CT scans, X-rays, ultrasounds, in-house labs, IV fluids, stitches, and emergency procedures for patients of all ages. HHER distinguishes itself through shorter wait times, personalized care, and a hospitality-focused patient experience compared to traditional hospital ERs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hospitality Health ER.
Hospitality Health ER didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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