Patient Financial Advocate
IMC(20 days ago)
About this role
A Patient Financial Advocate provides financial counseling and assistance to patients regarding their insurance coverage, benefits, and out-of-pocket costs. They facilitate applications for medical assistance programs, educate patients on billing and financial obligations, and collaborate with healthcare teams to ensure a positive patient financial experience.
Required Skills
- Healthcare Insurance
- Billing
- Financial Counseling
- Insurance Verification
- Electronic Health Record
- HIPAA
- Customer Service
- Medicaid
- Payment Plans
- Medical Terminology
Qualifications
- High School Diploma or GED
- Experience in healthcare revenue cycle, patient access, or customer service
- Knowledge of the Affordable Care Act and insurance billing
- Proficiency in interpreting insurance Explanation of Benefits
- Computer skills including Microsoft Office and EHR
About IMC
intermountainhealthcare.orgIntermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.
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