Patient Financial Aid Rep

About this role

Responsibilities

• Meet with patients or their representatives to explain the financial aspects of their healthcare services, including insurance coverage, copayments, deductibles, and out-of-pocket expenses.
• Provide clear and accurate information about available financial assistance programs, eligibility criteria, and application processes.
• Assist patients in understanding and completing financial aid applications, ensuring all required documentation is collected and submitted.
• Verify patients' insurance coverage, including eligibility, benefits, and pre-authorization requirements.
• Collaborate with insurance companies and healthcare providers to obtain necessary authorizations for procedures, treatments, or services.