Patient Financial Clearance Representative

The Patient Financial Clearance Representative ensures accurate financial records are in place before patient arrival, serving as the first point of contact to set a positive impression of Mosaic Life Care. This role liaises with ordering offices to obtain patient information and prior authorizations, pre-certifies insurance for scheduled services, and communicates financial details to patients. The position involves verifying insurance eligibility, discussing out-of-pocket expenses, and assisting patients with payment options or financial assistance programs.