Patient Financial Clearance Representative

The Patient Financial Clearance Representative ensures accurate financial records are in place before patient arrival, serving as the first point of contact to set a positive impression of Mosaic Life Care. This role involves liaising with ordering offices to obtain patient information and prior authorizations, pre-certifying insurance, and communicating estimated out-of-pocket costs to patients. The position requires verifying insurance eligibility, discussing financial assistance options, and resolving billing inquiries while maintaining professional customer service standards.