Patient Financial Services Manager

The Patient Financial Services Manager oversees the hospital’s billing, collections, Patient Accounts, and Customer Service/Financial Counseling operations, including coordination with outsourced revenue cycle partners. This role provides staff leadership, manages departmental budgets, monitors financial performance, and implements process improvements to optimize reimbursement, reduce denials, and improve collections. The manager ensures regulatory compliance, accurate financial reporting, and a positive patient financial experience while collaborating with Finance, Patient Access, and clinical departments.