Patient Financial Services Supervisor

This position supervises the Refunds, Patient Representatives, and Self-Pay Collectors, overseeing all self-pay and third-party refunds, phone calls, statement issues, and budget plans. The role involves managing the Medicare, Medicaid, Government, and Commercial Patient Account Representatives to maintain accounts receivable and ensure accurate, timely payment for all claims. The supervisor is responsible for resolving denied claims, managing payroll patient payments, and providing staff supervision and performance evaluations.