Patient Guest Services Assistant

Cleveland Clinic(1 month ago)

OnsitePart TimeJunior$43,270 - $61,706 (estimated)Administration / Patient Experience

About this role

The Patient Guest Services Assistant (Redcoat) at Cleveland Clinic Indian River Hospital serves as a highly visible, front-facing resource to help patients, families, and visitors navigate the hospital and feel welcomed. The role supports a positive patient and guest experience across key entrances, lobbies, and waiting areas during varying day/evening shifts in Vero Beach, Florida.

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Required Skills

Customer Service
Patient Assistance
Visitor Support
Wayfinding
Wheelchair Assistance
Non-Medical Transport
Service Recovery
Conflict Resolution
Communication
Empathy

+6 more

Qualifications

High School Diploma
GED

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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