Patient Liaison l Optometry
Gundersen Health System(1 month ago)
About this role
A Patient Liaison - Optometry at Gundersen Health System serves as the welcoming face for vision patients, guiding them through appointments and administrative processes. The role supports patient care by coordinating communications across providers and staff and ensuring efficient clinic flow. It emphasizes delivering compassionate customer service through phone, in-person, and digital interactions.
Required Skills
- Customer Service
- Microsoft Windows
- Communication
- Collaboration
- Empathy
- Patient Interaction
- Phone Support
Qualifications
- High School Diploma or Equivalency
- Certified Patient Service Specialist (CPSS)
About Gundersen Health System
gundersenhealth.orgGundersen Health System Hospitals & Clinics delivers world-class primary and specialized healthcare in Wisconsin, Minnesota and Iowa.
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