Patient Navigator

Ochsner Health(1 month ago)

HybridFull TimeJunior$67,136 - $89,576 (estimated)Patient Access

About this role

A Patient Scheduler/Contact Center Representative at Ochsner Health coordinates patient appointment scheduling and basic registration across the system using technology platforms while ensuring alignment with physician-specific guidelines and patient preferences. The role supports patient access by collecting and maintaining accurate demographic and insurance information and handling general inquiries in compliance with HIPAA and organizational policies.

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Required Skills

Appointment Scheduling
Patient Registration
Insurance Verification
Epic
Customer Service
Communication
Multi-Tasking
Medical Terminology
Windows Applications
Critical Thinking

Qualifications

High School Diploma or Equivalent
Associate Degree (Preferred)

About Ochsner Health

ochsner.org

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.

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