Patient Navigator

The Patient Navigator works closely with infants, toddlers, and their families who are deaf or hard of hearing to ensure timely, coordinated, and family-centered care. This role supports families in accessing diagnostic, hearing technology, and Early Intervention services while reducing barriers and improving caregiver engagement. The position involves coordinating care plans, providing counseling on hearing loss and intervention pathways, and ensuring adherence to Early Hearing Detection and Intervention benchmarks.