Patient Outreach Coordinator (Pharmacy Technician) - TX License Required
Shields Health Solutions(21 days ago)
About this role
This role focuses on enrolling eligible patients into the Shields Partner Pharmacy specialty pharmacy program through outbound phone outreach. It centers on patient education and advocacy while maintaining confidentiality and supporting a high-quality patient experience. The position works within a structured schedule with some flexibility for occasional Saturday hours.
Required Skills
- Outbound Calling
- Patient Enrollment
- Patient Education
- Phone Communication
- Customer Service
- EMR Review
- Medication Handling
- Cold Chain Storage
- Hazardous Medications
- Rapport Building
+6 more
Qualifications
- High School Diploma Or GED
- Texas Pharmacy Technician License
- PTCB Certification
About Shields Health Solutions
shields.comShields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.
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