Patient Relations Analyst
Clinical Careers Page(1 month ago)
About this role
The Patient Relations Analyst at Oak Street Health educates patients about Medicare programs, benefits, and affordable insurance options to increase access to care and retention. They act as the clinic’s insurance expert and patient advocate, helping patients navigate coverage, bills, and public benefits. The role supports the care team and outreach efforts, particularly during Medicare Open Enrollment.
Required Skills
- Medicare
- Insurance Navigation
- Patient Advocacy
- Customer Service
- Scheduling
- Medical Billing
- Patient Education
- CRM
- Multilingual
Qualifications
- US Work Authorization
- Bachelor Degree Preferred
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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