ChenMed
The Patient Relations Specialist serves as a patient advocate focused on retention and loyalty through outbound service recovery efforts. This role requires demonstrating exceptional service acumen, patience, and empathy while resolving patient complaints and benefit issues. The position also involves processing medical records for insurance and legal grievances.
Headquarters
Miami Gardens, Florida, United States
Company Size
1001-5000 employees
Founded
1970
ChenMed is a family-owned, value-based primary care provider operating medical centers dedicated to serving seniors across the United States. Their high-touch care model features small patient panels, board-certified physicians, and VIP-level services including 24/7 doctor access, on-site medications, and transportation to appointments. ChenMed focuses on preventive care and deep doctor-patient relationships to improve health outcomes and reduce hospitalizations among senior patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ChenMed.
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