FAYETTE COUNTY HOSPITAL

Patient Representative - RN required

FAYETTE COUNTY HOSPITAL(3 months ago)

OnsiteFull TimeMedior$54,808 - $84,947Healthcare
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About this role

A Patient Representative - RN is responsible for responding to customer concerns and complaints while assisting operating leaders in resolving these issues. The role includes acting as a patient advocate, coordinating the Service Recovery program, and collaborating with various departments to improve patient experiences and ensure quality management and risk management assessments are addressed.

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Required Skills

  • Patient Advocacy
  • Customer Service
  • Quality Management
  • Risk Management

Qualifications

  • ADN
  • RN-Registered Nurse - Illinois Department of Financial and Professional Regulation

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