Patient Representative | University Hospital - 3rd Shift

Alumni Network Job Board(1 month ago)

OnsiteFull TimeJunior$48,636 - $65,845 (estimated)Patient Relations

About this role

The Patient Representative at The Ohio State University Wexner Medical Center supports patients’ families and visitors in hospital waiting areas during third shift. The role focuses on ensuring visitors receive timely information and support to enhance communication and overall patient/family satisfaction within a Level 1 trauma academic medical center.

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Required Skills

Customer Service
Family Support
Patient Relations
Conflict Resolution
Interpersonal Communication
Service Recovery
Program Coordination
Issue Resolution

Qualifications

High School Diploma or Equivalent

About Alumni Network Job Board

osu.edu

The Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.

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